Privacy Policy for MeeNidhi

Last updated: 18-May-2025

MeeNidhi (“we,” “us,” or “our”) operates the website MeeNidhi.com and the corresponding mobile app (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile app. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

1. Information We Collect

1.1 Personal Data
We may collect the following types of personal data:

  • Shop Owners:
    • Name
    • Phone number
    • Shop name
    • Shop registration number
    • Digital payment phone numbers
    • Geo codes of the shop
  • Shop Customers:
    • Phone number
    • Name
    • Photo
    • PAN card copy (if they win the draw)
    • Address proof other than Aadhaar card (if they win the draw)

1.2 Usage Data
We may collect information about how the Services are accessed and used (“Usage Data”). This Usage Data may include information such as your device’s Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2. How We Collect Data

We collect personal data through forms on our website and app, and through communications via WhatsApp.

3. Use of Your Information

We use the collected data for various purposes:

  • To provide and maintain the Services
  • To notify you about changes to our Services
  • To allow you to participate in interactive features of our Services when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Services
  • To monitor the usage of our Services
  • To detect, prevent, and address technical issues
  • To distribute prizes
  • For future marketing purposes of MeeNidhi and its owned businesses

4. Disclosure of Your Information

We do not share personal data with third parties except as necessary to provide the Services (e.g., payment gateways for collecting fees from shop owners).Disclosures will occur only when required by law or to protect our rights.

5. Your Rights and Choices

  • Access and Correction: You may access and update your personal information by submitting a request through the contact form in the MeeNidhi app.
  • Data Deletion: You can request the deletion of your personal data and account. We will generally delete your data within 90 days of receiving your request, except where we are required to retain certain information to comply with legal obligations or legitimate business purposes.
  • Data Portability: Where applicable under law, you may request a copy of your personal data in a machine-readable format.
  • Opt-out: You may opt out of future marketing communications by following the instructions provided in these messages.

6. Security of Your Information

We use encryption to protect your personal data. Only authorized members have access to the data, which resides on servers located in India. We use Firebase services to store data securely in India. Firebase complies with industry standards for data protection and security.

7. Cookies and Tracking Technologies

We use cookies to track activity on our Services and hold certain information. Cookies are used to enhance user experience and analyze website traffic.

7.1 Mobile App Tracking
We use tracking technologies in our mobile app to collect information about user interactions with the app. This may include data such as app usage, session duration, and in-app behavior. These technologies help us understand how users engage with our app and improve its functionality.

8. Data Protection Using Firebase

We leverage Firebase services to store and manage data securely. Firebase provides robust security measures, including data encryption in transit and at rest, to protect user data. Firebase also ensures compliance with applicable data protection regulations.

9. Legal Disclaimer

The use of our Services, including the issuance and participation in lucky draws, is not applicable in Tamil Nadu due to legal restrictions. If you are located in Tamil Nadu, you are not permitted to participate in any lucky draws offered through our Services.

10. Policy Updates

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and optionally we will notify via app notifications or WhatsApp.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

12. Additional Provisions

  • Children’s Privacy: Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
  • International Data Transfers: Our Services are primarily intended for users in India. If you are accessing our Services from outside India, please be aware that your information may be transferred to, stored, and processed in India.
  • Third-Party Links: Our website and app may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage users to read the privacy policies of any third-party sites they visit.